FAQs

1.	How do I contact you if I have a question regarding my order?
	Our Customer Care center will always be happy to answer your questions. You can email us at info@fashionblossom.com or If you are an existing customers, Login and call on the number provided and leave a message. We will get back to you as soon as possible.

2.	What are the different payment methods that are available?
	You can pay us using Master, Visa, American Express and Discover Debit or credit cards and also through your PayPal account.

3.	How do I place my order online?
	To place and order through the FashionBlossom.com website, please follow these easy steps: Click Add to Cart on the items that you wish to purchase. You can change the quantity that you want and then click Checkout Now button. Create an account with us or enter your login info if you are an existing customer. Select payment method. on the next page, please choose your shipping method. Then hit continue. f you have any promotional code, enter on the box provided and then click on complete checkout where you can enter your payment information, review the order and then click place order. Your order is now placed and you will receive a confirmation email containing your order info in it.

4.	Is it safe and secure to place my order online?
	Security and protection of your information is the Top priority at Fashion Blossom. All information entered via the website will be protected both offline and online. Access to all users’ information is restricted. We do not store your CC information. We have SSL certificate as well.

5.	How do I receive updates on my order status?
	We will keep you updated regarding your orders process via email. Your tracking number will be emailed to your as soon as the package has been shipped from our warehouse. You can use our Order status page in order to check for additional updates.

6.	How long does it take in general to process my order?
	Most orders are shipped within 24 - 48 hrs after you have submitted your order and we have received payment authorization.

7.	Can I place order for an out of stock item?
	All our collection is unique and we don’t carry same items in multiple quantity. If you would like a same item in different color or type, you can contact us via email or call. We will follow up with you and let you know if we can get similar item for you.

8.	How do I check the status of my order online?
	Login to your account from FashionBlossom.com and check status. You can email us at orders@fashionblossom.com to enquire about it as well.

9.	Do you charge sales tax on the items purchased from your website?
	We are required by law to collect Sales tax in order to ship to states in which we have a physical presence. Hence, all order shipped to addresses in South Carolina will have applicable Sales tax of 6.75%

10.	How do I use the coupon codes received in the email?
	During checkout, please enter your coupon code in the Promotion code box. Your discount will be updated for the items in that order under the line Discounts which is found beneath the shipping charge line.

11.	Do you send package as a gift?
	Yes. We will do gift wrap for additional price. Please make a special note while placing an order.

12.	If I am purchasing for somebody, will you let him or her know the prices of the items?
	If you make a note in additional comment section about it, we will take care of it. Then, Prices will not be indicated anywhere in the package sent.

13.	How do I search for an item that I am looking for?
	You can enter a part of the description of the item that you are looking for in the Search box located at the Top left corner of the home page. Once you click enter, you will see the list of all the items related to your search that are found from our site. If you still have questions, You can email your questions to info@fashionblossom.com.

14.	Do you have return policy?
	Yes we offer 30 days money back guarantee on unused or undamaged items. Shipping and Handling will not be refunded. Please check shipping and Return section for further details.

15.	I entered a Promotional code, but the price of my item didn’t change, what’s the problem?
	You have either used a promotional code that is expired or a code that is not valid for the item being purchased, Please click on here to check validity of code.

16.	How can I get information on special sale events?
	To receive these notices, enter your e-mail address on our home page in the "Newsletter" box on the left hand side of the screen. You can unsubscribe anytime you want.